Plan your stay
Practical information for your stay
Everything you need to know before your stay. Another question? The concierge will answer.
What time do we arrive and leave?
Arrival from 5 pm: the concierge welcomes you and hands over the keys. After 7 pm, arrival is possible on request in advance, subject to availability: €20. Departure before 10 am in all lodges. Times can sometimes be adjusted: just ask the concierge.
Is linen provided?
Yes. Sheets, towels and bathrobes are provided and your bed is made for your arrival. The cleaning fee and the per-person linen charge are added to the price of the nights, on a separate line.
How does payment work?
50% of the total when you book, the balance 7 days before arrival. A security deposit is taken as a card pre-authorisation the day before arrival, with nothing charged: €500 per lodge, €800 for the Refuge des Pins, €2,000 for the whole estate. Rental terms
What are the cancellation terms?
They are set out in our general terms and conditions of sale, linked at the bottom of every page.
Are pets allowed?
Yes, in all four lodges. Just let the concierge know when you book.
Can we come with children?
Yes, children are very welcome. A baby high chair is available and the shallow lake beach is ideal for families.
Is there parking?
Yes, each lodge has its own parking space.
How do you get to the lake?
On foot, through a private access leading to the lake beach.
Can I rent several lodges?
Yes. You can book two, three or all four lodges at once, for 2 to 17 guests. The rate drops with the number of lodges.
Can I give a stay as a gift?
Yes, with the gift card: one or two nights with a private hot tub and breakfast, or an amount of your choice. It is sent by email and valid for 12 months.